United Tenants of Albany

A Better Place To Live

Services

UTA responds to more than 5000 requests for information and counseling annually. Services available to individuals at UTA include the following

  • A drop-in center, which provides crisis intervention and counseling
  • A telephone hotline service, which provides information and responds to questions on housing issues
  • Counseling, mediation between landlords and tenants, and court advocacy
  • Coordination of homeless prevention services with other organizations to provide assistance and support for people who are at risk of eviction or foreclosure or who have already been displaced
  • Training on landlord/tenant issues

The staff of United Tenants is available to conduct training on a variety of housing topics including, tenant/landlord rights and responsibilities, looking for an apartment, and organizing a tenant association or block association.

Drop-in Center

United Tenants of Albany is located at 33 Clinton Avenue in Albany, NY. The office is open Monday through Friday between the hours of 9-5.

Get Directions from MapQuest to our location at:

33 Clinton Avenue
Albany,NY12207

Telephone Hotline Service

Each year UTA receives close to 6,000 calls on the hotline from people looking for apartments, worried about evictions, getting security deposits back, code violations in their buildings, rent increases, mortgage problems and many other housing concerns. While most of the calls are from the Albany area, a growing number of calls are covering NYS, from Buffalo to Plattsburgh and down the Hudson Valley to White Plains. Some of the calls may be a brief discussion with UTA housing counselors while others require more intensive counseling.

Mediation and Advocacy

Landlord/tenant mediation and advocacy are an important part of UTA’s housing services. Over the years United Tenants has been able to have a presence in city courts where UTA’s housing counselor has assisted with mediation.

Coordination of Homeless Prevention Services

UTA’s Homeless Prevention Program is directed at helping low income tenants to remain in their apartments. Through a combination of intensive counseling, landlord/tenant mediation, court advocacy and in some situations the use of emergency financial assistance, becoming homeless is greatly reduced.

A growing number of households pay over 45% of their income for housing and many of the severely rent burdened are the working poor, some of whom transitioned from public assistance into jobs that are often part-time or short term, and which seldom have benefits. A personal or economic crisis can often bring the families to the brink of homelessness.

Training on Landlord/Tenant Issues

The staff of United Tenants are available to conduct training on a variety of housing topics, including tenant/landlord rights and responsibilities, looking for an apartment, and organizing a tenant association or block association.

Organizing Assistance

United Tenants was born out of the organizing experience of tenants in Albany’s South End in the early 1970’s. While Untied Tenants’ direct services help so many people each year, we know that supporting the organizing efforts of Tenants is still very important. If you would like organizing assistance please contact us.